The HiMS Difference
As a provider, purchasing EHR software is an exercise fraught with many unknowns. HiMS can help mitigate those risks.
Symmetry is our proprietary methodology-based process which clearly defines a detailed scope of work and is comprised of nine key events known as milestones. From project planning, kickoff, solution review, final acceptance, go-live prep, train the trainer, integration testing, go live and optimization processes, your organization is in expert hands to ensure everything goes smoothly, is delivered on time and stays within budget.
HiMS Voice of the Customer
We continuously strive to improve our level of customer experience by providing more comprehensive feedback mechanisms for our customers. We believe that customers aren’t buying software – they’re buying a long-term partner to guide them through the complicated world of Value-Based Care. By anticipating customer needs and also responding to feedback, HiMS blends a mix of innovation with updates, enhancements and process automations to deliver an unparalleled customer experience. Our philosophy is that it’s not enough to just meet our customer’s expectations. Because of the significant financial investment that EHR software requires, HiMS is committed to an above-and-beyond approach to ensuring our customers are well-taken care of.