Why Work for HiMS?
It’s the People, the Passion for Innovation, and the Perks
With a mission to transform the integrated health care experience, HiMS believes that employees are our greatest asset when it comes to delivering exceptional products and services.
Our workplace culture can be described as inclusive, focusing on collaboration, health and happiness with an “employee first” outlook. HiMS employees agree that this is a great place to work as evidenced by various internal survey results and the longevity of many of the company’s staff. HiMS recently won a Copper Cactus Award for Best Place to Work and was also selected as one of Arizona’s Most Admired Companies. Some benefits of working at HiMS include:
- 401(k) plan, available immediately upon hire
- On-the-job training
- A dedication to corporate giving and philanthropic programs
- Medical coverage
- Telehealth benefits
- YMCA Membership
- Leadership training opportunities
- Team building events
HiMS is more than just a software company. When you join our team, you’ll learn how we go above and beyond to enable our customers to be more productive, more profitable and achieve better outcomes for the patients they serve.
Apply Online for the Following Open Positions:
Tier 1 Customer Support Specialist
Our Tier I Customer Support Specialist will be the first response to all customer software requests and serve as a point-of-contact for customer-based trainings. Other job duties include performing a root-cause analysis on case submissions, engaging in baseline and regression testing of all software platforms and providing detailed feedback relating to customer submissions both internally and externally. Experience with Microsoft Office, ticketing systems such as Jira or Zendesk and an excellent working knowledge of tech applications and testing protocols are required, in addition to critical thinking and problem-solving abilities.
Tier 2 Customer Support Specialist
As a Tier II Customer Support Specialist, you’ll develop support and training tools that increase software usability, work on data analytics for customer dashboards, regression test our software environment through both manual and automated testing procedures, work with our development team in both the U.S. and internationally and train and support our Tier I team on processes, tickets and customer service.
SQL Software Developer
The SQL Software Developer will work closely with our Chief Technology Officer in reviewing and analyzing databases for highly complex business applications, coding, testing and debugging new database objects, maintaining, modifying and optimizing existing database objects and determining business user requirements. Proficiency with SQL Profiler, query and index optimization, Azure DevOps and Visual Studio is required, along with understanding/reading XML and JSON, understanding C# and the ability to work with multiple customer databases. Candidates should have at least 3 years of experience in Microsoft T-SQL, system analysis and design along with work experience in SQL Server 2016/2019 (Stored procedures, functions, views), SSIS, SSRS and a bachelor’s degree from an accredited college in computer science.
Implementation Project Coordinator
As an HiMS Implementation Project Coordinator, you’ll assist project leaders during customer calls, manage task boards and update items, assist in gathering requirements and support customers during software implementations. You’ll meet with customers to establish clinical workflows and map them against Axiom’s existing workflows, work with the development department to delivery timely updates for customer builds, work in SQL for customizations by tailoring the customer’s environment and produce training documentation to support customers during the implementation phase. One year of project management experience using tools such as Gantt, Jira, Infinity and Excel, a background in programming and SQL knowledge and strong technical troubleshooting skills are required with a Bachelor of Science degree in Information Systems or Business Administration.
HiMS is looking for a claims examiner with strong analytical and problem-solving abilities who is able to quickly learn complex business processes and understand the underlying transactional systems of our customers. The claims examiner will process claims and adjudicate medical and inpatient claims received from all provider types and lines of business.
Hear What our Employees Have to Say about Working at HiMS
I have worked in Behavioral Health for over 13 years and have always enjoyed helping people. Joining the HiMS workforce has offered me further opportunities to grow and gain experience so that I may continue to serve the community with more success and fulfillment. There is a familial atmosphere at HiMS which inspires confidence as I learn more each day.
HiMS has afforded me many opportunities to grow professionally since I started in 2014. Excellent management and a supportive work culture has allowed me to simultaneously work within three departments developing my skills which add to the success of HiMS.
A company can be defined by its people, and people defined by their character. So, when I look at HiMS I see its character. I see a team of passionate, audacious, motivated people who serve our customers. We are grateful to work alongside our Health Care providers who serve our community. I am proud of what we do, and I am proud of the team’s passion. My 5 years at HiMS have flown by, as I look to the future, I am excited by what I see. Thank you HiMS.
When I first started at HiMS I was intimidated by the knowledge needed to take on a software like Axiom. However, after a couple of months of being here I quickly realized the great support system this company provides as well as the unending opportunities to learn. Everyday I learn something new that is challenging and very exciting!
The whole customer service experience motivated me, knowing that people are using the software. Ultimately, you want it to be an enjoyable and easy experience for them at the end of the day.
I feel very proud to be an employee at Health Information Management Systems. My career has taken off with the growth of the company. HiMS is a company that cares in not only helping their customers succeed, but believes in the growth and success of one another within HiMS and that means the world. I am excited to see the future of this company.
Working with systems where users are actively working has its challenges. However, working at HiMS has helped me be more mindful and empathetic with users and patients when developing and implementing changes to the system. Working here has been a positive experience.
Join Our Team Today!
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